Shipping Policy
At Sigma Imprints, we’re committed to getting your custom products delivered quickly, safely, and efficiently.
Processing Time
- Orders are typically processed within 2–5 business days.
- Custom and bulk orders may take longer depending on the complexity and quantity.
- You’ll receive a confirmation email once your order has been shipped.
Shipping Methods
We offer multiple shipping options during checkout:
- Standard Shipping (5–7 business days)
- Express Shipping (2–3 business days)
- Overnight Shipping (available for select products)
Shipping Costs
Shipping charges are calculated at checkout based on weight, dimensions, and destination.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can also track your order under My Account > Order Tracking.
International Shipping
Yes! We ship internationally. Please note:
- Delivery time varies by destination.
- Customers are responsible for any applicable customs duties or import taxes.
Returns & Exchanges
Your satisfaction matters to us! If you’re not 100% happy with your purchase, we’re here to help.
Return Policy
- Returns are accepted within 14 days of delivery.
- Items must be unused, in original condition, and with packaging intact.
- Customized products are non-refundable unless they arrive damaged or with errors caused by us.
How to Initiate a Return
- Email us at hello@sigmaimprints.com with your order number and reason for return.
- Our team will guide you through the return process.
- Once received and inspected, refunds are processed within 5–7 business days.
Exchanges
Need a different size or spotted a print error? Contact us — we’ll make it right.
Questions?
Reach out to us at hello@sigmaimprints.com or call +1 754-812-1648. We’re happy to help!